Concierge Service

Concierge Bend

Phone: 541.647.1830

 

Businesses and Corporations

needing concierge services for retreats or conferences,

click HERE.

For individuals, couples, and families…

There are so many things to do in Bend and Sunriver, Oregon and the surrounding High Desert on a year-round basis. If your time is limited here, you probably want to find the best places to visit and experience while you’re here.

Only us LOCALS know the best spots to go!

At BendOregon365, our Concierge Service gives you that unique opportunity to experience the Best of the Best.

 

WHAT WE DO:

Design an itinerary for you:

Our local travel specialists will design an itinerary for you and/or your family tailored to your interests and comfort level. We know our city and can take you to places that the average visitor will never experience. We also have strong relationships with tour operators, luxurious lodging properties, and some of the finest restaurants.

 

Arrange Transportation:

Upon your arrival in Central Oregon, if you are flying into the Redmond/Bend Airport (RDM) – 25 mins from Bend or Portland (PDX) – 3 hours from Bend, we can make the necessary arrangements for your arrival into Bend or Sunriver and to your fabulous accommodations.

concierge airport

 

Make Reservations:

We can make reservations and/or recommendations to stay in a luxurious hotel or a beautiful vacation home along the Deschutes River; to dine in some of our finest restaurants; and take care of setting up private tours.

concierge fine dining                 concierge fine dining2

concierge oxford hotel                              concierge lodging3

Book Activities:

Of course, Bend is known for it’s outdoor activities with the Cascade Mountains in our backyard – offering miles of trails for hiking, biking, and backpacking; pristine mountain lakes; the Deschutes River, which runs right through town; and a world-class ski & snowboard resort, Mt. Bachelor. With that in mind, clients usually request for us to arrange one or several of these outdoor activities, as most of our clients tend to be active in the outdoors.

summer hiking

Depending on the season, your choices are many and some include:

  • Riding along our famous mountain bike trails with an expert guide.
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  • Snowshoeing by full moon out into the wilderness to a bonfire on the snow where you are treated to gourmet snacks and adult beverages.activities cycle pub
  • Taking a brewery tour of several of our local microbreweries via our fun “cycle pub” or reserving the “Red Trolley”.

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  • White water rafting down the Lower Deschutes River with a professional guide. White Water Rafting
  • Kayaking, Canoeing, or Paddle Boarding on the Deschutes River in town or up at one of our beautiful high Cascade lakes..
  • Hiking or Horseback Riding to one of our beautiful high cascade lakes in the Deschutes National Forest where a sumptuous picnic awaits you along the lake shore – be sure to dip your feet in the cool waters of a glacier-fed lake!

canoe tumal

Beautiful Scenery!

 

 

 

 

 Bend, OregonLength of Stay: If your length of stay is for a quick weekend getaway or an extended family vacation, we can keep you as busy as you would like to be. If you want a more relaxing vacation, we’ll show you beautiful places to just chill out and take in the fresh air, sunshine, and sounds of nature. We can also mix in a little of both!

Level of Service:

We provide the same level of service whether you are on a ‘tight budget’ or ‘price is no object’. We believe in excellent customer service all around – we do not discriminate.  We are so happy to serve you and show you our town! We want you to have the best experience and walk away smiling. Since we are a service-oriented business, it is our priority to provide you with top-notch customer service at all times. Our goal is that you will come back to visit us again and tell your friends about us, too.

 

TRIP QUESTIONNAIRE

In order for us to get a better idea of what type of vacation you are looking for in Central Oregon, we need you to complete a brief questionnaire. You have two options for the questionnaire:

Phone option:

You can speak to one of our LOCAL travel specialists on the phone to discuss your interests and activity choices, and the specialist will fill out the questionnaire. 541.647.1830

E-mail option:

We can e-mail you the questionnaire to fill out on-line with a variety of activity choices, types of accommodations, dining opportunities, activities for children, etc.

 

UNIQUE ITINERARIES

Unique itineraries are created based on your questionnaire responses.

We have three types of itineraries to choose from:

RED CARPET

ADVENTURE

INTRODUCTORY

All itineraries include –

Personalized service from our LOCAL travel specialists

Daily itineraries for the length of your stay

Top-notch CUSTOMER SERVICE

Welcome BASKET OF GOODIES!

 

Red Carpet

If you are looking for “Red Carpet” service, we can plan your trip for you from start to finish. You just have to show up! We can find luxury accommodations; reservations at the finest restaurants and the best spas; private guided tours based on your interests…mountain biking, skiing, cross-country skiing, snowshoeing, sled dog rides, kayaking, canoeing, stand-up paddle boarding, Cycle Pub, Red Trolley, and many more; and take you to hidden spots only known to locals!

Whether you want to relax in the sunshine at your luxury accommodations, play a round of golfhike to a pristine mountain lake, take a private fly fishing excursion, or dine along the river and watch the kayakers and paddle boarders, we can make it happen for you.

A RED CARPET Itinerary can include the following –

  •  First Class transportation and travel needs from nearby airports
  •  Car rental needs
  •  Luxury accommodations – a boutique hotel, a resort on a golf course, or vacation rental home along the river
  • Reservations at the top dining establishments in Bend for any number of evenings concierge red carpet
  •  Daily itinerary full of fun adventures, based on your interests and comfort level
  •  Private guided tours (adventure-based and/or transpoconcierge lodging2rtation-based)
  •  Personal Chef services – on site or meals left in fridge
  •  Personal Guide to hidden spots only known to locals
  •  Tickets to big name concerts and other special events
  •  Children’s activities and equipment rental, childcare needs and/or pet needs
  • Welcome Basket of Goodies!
  • We start working on your trip before you even leave your home!

 

 

Adventure Package

Our Adventure Package is for those who are looking for an adventure with an abundance of outdoor activities offering a great workout and then relaxing at a brewpub after an exciting adventure riding the mountain bike trails, rock climbing at Smith Rock State Park, or caving in one of Central Oregon’s lava tubes. Of course, your options are endless and we cater to your interests and comfort level.

An ADVENTURE Itinerary can include the following – 

caving pic

  • Reservations at the coolest places to stay.
  • Dining recommendations
  • Reservations made for guided adventures
  • Information provided for self-guided adventures
  • Daily itinerary full of adventure – based on your interests and comfort level
  • Brewery, winery, cider, distillery tours and tastings
  • Equipment rental – mountain bike, cruiser bike, skis, snowboard, stand up paddle-board, inner tube to float the river in town, etc.
  • Evening events – live music, big name concerts, etc.
  • Welcome Basket of goodies!

concierge lodging3   IMG_1518

 

Introductory Package

Our Introductory Package is for those who are pretty good at organizing their own activities, but would like the information provided to them. There is so much to do in Bend and Sunriver, and searching for things to do can be VERY TIME CONSUMING! We know you are busy…aren’t we all? So, let us do the search for you!  You simply fill out a brief questionnaire highlighting your interests and we will gather the information for you based on your interests.

An INTRODUCTORY Itinerary can include the following – cyclepub pic2

  • Basic information on things to do in Bend, from a LOCAL’S point of view!
  • Detailed information on lodging and dining – before you arrive in Bend.
  • We highlight local favorites – restaurants, lodging, activities, tours, etc. based on your interests and comfort level.
  • A sample itinerary, based on your interests
  • Welcome basket of goodies!

 

 

FEES:

Concierge Bend charges $100/hr with a minimum fee of $300. 

Our fees are based on the amount of time we spend planning your trip. 

The minimum fee ($300) is due when your Trip Questionnaire is complete, and we begin the planning process.

After reviewing your Trip Questionnaire, we will

  • give you an ESTIMATE on how much time is needed to plan your itinerary
  • keep you updated as we work on your itinerary
  • ask you to approve the itinerary before it is final
  • (If any additional time is needed for planning AFTER your final itinerary is sent to you, we will invoice you for the additional time)

Phone: 541.647.1830

CANCELLATION POLICY:

Our fees are nonrefundable once your final itinerary has been completed. If you need to cancel your trip BEFORE we have finished work on your final itinerary, we will refund our minimum fee, minus the fees for time already spent working on your trip. If planning time has exceeded the three hour minimum, you will be charged for any additional planning hours.

Cancellation policies for the accommodations and activities we book for you will vary. We will advise you of these cancellation policies in your final itinerary. Once reservations have been made, you are responsible for cancelling any accommodations and activities booked for you (in most cases, payment will be guaranteed by your credit card).

If you would like us to take care of cancellations for you, we would be happy to assist you at our hourly rate ($100/hr). We strongly suggest that you consider purchasing trip cancellation insurance.