Bendoregon365 Premier Concierge Service

BendOregon365 Premier Concierge Service

There is so much to do in Bend, Oregon on a year-round basis.

 If your time is limited here, you probably want to find the best places to visit and experience while you’re here.

Only us locals know the best spots to go.

At BendOregon365, our Premier Concierge Service gives you that unique opportunity to experience the best of the best.

 

WHAT WE DO: 

Design an itinerary for you:

Our LOCAL travel specialists will design an itinerary for you and/or your family tailored to your interests and comfort level. We know our city and can take you to places that the average visitor will never experience. We also have strong relationships with tour operators, luxurious lodging properties, and some of the finest restaurants.

If you are here for a quick weekend getaway or an extended family vacation, we can keep you as busy as you would like to be, or provide you with a more relaxing vacation where we take you to beautiful places to just chill out and take in the fresh air, sunshine, and sounds of nature. We can also mix in a little of both!

Transportation:

If you are flying into the Redmond/Bend Airport (RDM) or Portland (PDX), we can make the necessary arrangements for your arrival into Bend and to your fabulous accommodations.

Reservations:

We can make reservations and/or recommendations to stay in a luxurious hotel or a beautiful vacation home along the Deschutes River, to dine in some of our finest restaurants, and take care of setting up private tours.

Activities:

Of course, Bend is known for it’s outdoor activities with the Cascade Mountains in our backyard – offering miles of trails for hiking, biking, and backpacking; pristine mountain lakes and the Deschutes River, which runs right through town, for kayaking, canoeing, or paddle boarding and for incredible fly fishing; and a world-class ski & snowboard resort, Mt. Bachelor. With that in mind, clients usually request for us to arrange one or several of these outdoor activities, as most of our clients tend to be active in the outdoors.

Depending on the season, your choices are many and some include:

  • Mountain Biking with an expert guide.
  • Snowshoeing by full moon out into the wilderness to a bonfire on the snow where you are treated to gourmet snacks and adult beverages.
  • Brewery Tour of several of our local microbreweries on our fun “cycle pub” or the “Red Trolley”.
  • White Water Rafting down the Lower Deschutes River with a professional guide.
  • Kayaking, Canoeing, or Paddle Boarding on the Deschutes River in town or up at one of our beautiful high Cascade lakes.
  • Hiking on beautiful forested trails in the Deschutes National Forest where a sumptuous picnic lunch can be prepared for you to take on your hike.  Picnic on the shores of one of our many glacier-fed lakes – be sure to dip your feet in the cool waters!

Level of Service:

We provide the same level of service whether you are on a ‘tight budget’ or ‘price is no object’. We believe in excellent customer service all around – we do not discriminate.  We are so happy to serve you and show you our town! We want you to have the best experience and walk away smiling. Since we are a service-oriented business, it is our priority to provide you with top-notch customer service at all times. Our goal is that you will come back to visit us again and tell your friends about us, too.

TRIP QUESTIONNAIRE

In order for us to get a better idea of what type of vacation you are looking for in Central Oregon, we need to complete a brief questionnaire. You have two options for the questionnaire:

Phone option:

You can speak to one of our LOCAL travel specialists on the phone to discuss your interests and activity choices, and the specialist will fill out the questionnaire. 541.647.1830

E-mail option:

We can e-mail you the questionnaire or send to you in the mail to fill out with a variety of activity choices, types of accommodations, dining opportunities, activities for children, etc.

Unique itineraries are created based on your questionnaire responses.

We have 3 types of itineraries to choose from:

RED CARPET

ADVENTURE

INTRODUCTORY

All itineraries include –

Personalized service from our LOCAL travel specialists

Daily itineraries for the length of your stay

Top-notch CUSTOMER SERVICE

Welcome BASKET OF GOODIES!

 

A RED CARPET Itinerary can include the following –

  • Personalized service from our local travel specialists
  • First Class transportation and travel needs from nearby airports
  • Car rental needs
  • Luxury accommodations
  • Reservations for fine dining
  • Daily itinerary full of fun adventures, based on your interests and comfort level
  • Private guided tours (adventure-based and/or transportation-based)
  • Personal Chef services
  • Personal Guide to hidden spots only known to locals
  • Tickets to big name concerts and other special events
  • Childcare needs and/or pet needs

 

An ADVENTURE Itinerary can include the following – 

  • Reservations at the coolest places to stay.
  • Dining recommendations and/or reservations
  • Reservations made for guided adventures
  • Information provided for self-guided adventures
  • Daily itinerary full of adventure – based on your interests and comfort level
  • Brewery, winery, cider, distillery tours and tastings
  • Equipment rental – mountain bike, cruiser bike, skis, snowboard, stand up paddle-board, etc.
  • Evening events – live music, big name concerts, etc.
  • Welcome Basket of goodies!

 

An INTRODUCTORY Itinerary can include the following – 

  • Basic information on things to do in Bend, from a LOCAL’S point of view!
  • Detailed information on lodging and dining – before you arrive in Bend.
  • We highlight local favorites – restaurants, lodging, activities, tours, etc. based on your interests and comfort level.
  • A sample itinerary, based on your interests
  • Welcome basket of goodies!

 

We start working on your trip before you even leave your home!

Travel: Pick up from airport (shuttle service, limousine); arrange car rental, etc.

Lodging: Reservations for hotel, resort, or vacation rental home

Dining: Reservations at the top dining establishments in Bend – each night you are here or any number of nights.

Daily itineraries organized for you each day based on your interests.

Tours & Activities: Reservations for a variety of guided tours (mountain biking, snowshoeing, brewery bus tours, round-a-bout art, cross-country skiing, food tours, rock climbing, hiking, and many more…) or information on self-guided tours if you want to go out on your own.

Children’s activities, child care, pet care, rentals for baby/child equipment (strollers, backpacks, cribs, etc.)

Personal Chef services, prepared meals left in your vacation rental or Personal Chef on-site services.

Welcome basket of goodies!

FEES:

Bendoregon365 Premier Concierge Service charges $100/hr with a minimum fee of $300.

Our fees are based on the amount of time we spend planning your trip.

The minimum fee ($300) is due when your Trip Questionnaire is complete, and we begin the planning process.

After reviewing your Trip Questionnaire, we will

  • give you an ESTIMATE on how much time is needed to plan your itinerary
  • keep you updated as we work on your itinerary
  • ask you to approve the itinerary before it is final
  • invoice you for any additional time needed for planning after your final itinerary is sent to you

CANCELLATION POLICY:

Our fees are nonrefundable once your final itinerary has been completed. If you need to cancel your trip before we have finished work on your final itinerary, we will refund our minimum fee, minus the fees for time already spent working on your trip.

Cancellation policies for the accommodations and activities we book for you will vary. We will advise you of these cancellation policies in your final itinerary. Once reservations have been made, you are responsible for cancelling any accommodations and activities booked for you (in most cases, payment will be guaranteed by your credit card).

If you would like us to take care of cancellations for you, we would be happy to assist you at our hourly rate ($100/hr). We strongly suggest that you consider purchasing trip cancellation insurance.